Public Engagement & Information Technology Assessments

In early 2017, Sustainable Jersey provided technology management assistance to two pilot municipalities, Franklin Township (Hunterdon) and Chatham Borough (Morris), chosen through a competitive application process. This assistance was focused on aiding two towns in the implementation of various elements within our Public Information & Engagement (PIE) actions using a wide array of digital technology methods.

Over the course of three months, our PIE Tech Consultant met with key staff and stakeholders in both towns to learn more about their public engagement and technology goals, experience with technology platforms, and the opportunities and challenges presented by existing resources.

A Strategic Public Information and Engagement Technology plan was developed as a roadmap for each town to achieve its public information and engagement goals, thereby creating a more efficient and effective government. Through these plans, it is the expectation that both towns will achieve a more effective service delivery model for their citizens through online services, efficient communication paths, and better governance of their technology processes and procedures, creating new avenues for improving workflow inside of the municipal governments.

Our Key Findings report outlines how any small to mid sized municipalities can apply the recommendations provided within both the Franklin Township and Chatham Borough reports.

Read Chatham Borough's Strategic PIE Technology Plan here.

Read Franklin Township's Strategic PIE Technology Plan here.

Read the Key Findings From Sustainable Jersey's Strategic Public Information and
Engagement Technology Plans here.